Account deletion request

Lunify Qaderno — deleting your account and planner data

You can delete your Qaderno account and all of its data at any time: instantly inside the app, or by email if you cannot access the app.

Inside the app (instant)

1. Sign in to Qaderno (web or Android app).
2. Open Settings.
3. In Delete account, tap Delete my account.
4. Type DELETE to confirm. Your account is deleted immediately and you are signed out.

Before deleting, you can download all your data as JSON from Settings › Backup.

Request deletion by email

If you cannot sign in, write to us from the email address registered to your account:

Write to luna@lunify.world

Subject: Qaderno account deletion request. Send it from the email address registered to your account so we can verify that you own it. Requests are free of charge and are completed within 30 days at the latest.

What is deleted

• Your account record (email, name, password hash, time zone)
• All your daily pages: handwriting, titles, tags and page backgrounds
• Your to-dos and AI-generated text, summaries and suggested to-dos
• Your Google Calendar/Tasks connection and access tokens
• Your password-reset records

What is kept, and for how long

• No personal data linked to your account is kept.
• Short-lived abuse-prevention counters holding a hashed (SHA-256) IP address, and technical error logs without page content, expire on their own short schedule.
• Server backups are overwritten in a cycle; deleted data disappears from backups when that cycle completes.

When is it deleted?

When you delete inside the app, data is removed from the live database immediately. Email requests are completed within 30 days at the latest and you are notified.

Details: Privacy and KVKK Notice · Terms of Service · Data controller: Lunify Yazılım ve Ticaret A.Ş. · luna@lunify.world